Term & Conditions

Welcome to Pipeline Lab! These terms and conditions outline the rules and regulations for the use of our website and services

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the PipelineLab website and services. By accessing this website or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Services

PipelineLab provides digital marketing services, which may include but are not limited to:

  • Paid advertising (Meta, TikTok, Google, etc.)

  • Lead generation campaigns

  • Funnel and landing page design

  • Automation setup (e.g., CRM, Go High Level)

  • Marketing strategy consulting

Specific services, scope, pricing, and deliverables will be defined in a separate written agreement or proposal signed by both parties.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information necessary for service delivery

  • Provide timely access to advertising accounts, websites, and required platforms

  • Approve or reject deliverables within a reasonable time

  • Ensure their business complies with applicable laws and advertising platform policies

PipelineLab is not responsible for delays caused by incomplete access, missing assets, or lack of communication from the client.

4. Fees and Payment

  • Fees will be defined in the agreed proposal or contract.

  • Payment terms (e.g., upfront, milestone-based, or monthly retainer) will be clearly stated in writing.

  • Late payments may result in suspension of services.

  • All fees are non-refundable unless otherwise stated in writing.

PipelineLab reserves the right to update pricing for future service periods with prior notice.

5. No Guarantee of Results

While PipelineLab uses industry best practices and data-driven strategies, we do not guarantee specific results, including but not limited to:

  • Number of leads

  • Sales revenue

  • Return on ad spend (ROAS)

  • Ranking positions

Marketing performance depends on multiple external factors, including market conditions, competition, offer quality, budget, and platform algorithms.

6. Intellectual Property

Unless otherwise agreed in writing:

  • Clients retain ownership of their brand assets, content, and proprietary materials.

  • Upon full payment, clients receive rights to final deliverables created specifically for them.

  • PipelineLab retains ownership of internal processes, systems, frameworks, templates, and proprietary methodologies.

PipelineLab reserves the right to display non-confidential work in its portfolio and marketing materials unless otherwise agreed.

7. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without written consent, except where required by law.

Confidential information includes business data, strategies, financial information, and access credentials.

8. Limitation of Liability

To the maximum extent permitted by law, PipelineLab shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or revenue

  • Business interruption

  • Platform account suspensions

Total liability shall not exceed the amount paid by the client for services in the preceding 30 days.

9. Termination

Either party may terminate services according to the terms defined in the signed agreement.

Upon termination:

  • Outstanding payments remain due

  • Access to active systems may be revoked

  • Ongoing campaigns may be paused

10. Third-Party Platforms

PipelineLab is not affiliated with and is not responsible for actions taken by third-party platforms such as:

  • Meta

  • Google

  • TikTok

  • CRM providers

We are not liable for account bans, policy changes, algorithm updates, or technical disruptions from third-party services.

11. Website Use

Users agree not to:

  • Use this website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the site

  • Copy or distribute content without permission

All content on this website is owned by or licensed to PipelineLab.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which PipelineLab operates, unless otherwise agreed in writing.

13. Changes to These Terms

PipelineLab reserves the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website or services constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms, contact:

Email: hello@pipelinelab.co
Website: https://pipelinelab.co